Careers Opportunities

Museum Experience Representative (Events)

The Museum Experience Representatives (Events) are responsible for providing excellent customer service during museum events, usually on weekends and after museum hours. MERs are also responsible for the safety and care of the art on display and for ensuring the proper use of our venues: Triton Museum, Jamison-Brown House and Sculpture Garden by renters, caterers, guests, and other third-party vendors.

The Museum Experience Representatives (Events) must be able to work a minimum of 4 weekend events per month to qualify for this position. The number of events will vary based on the month and Covid-19 mandates in Santa Clara County.

Responsibilities:

  • Checks and responds to emails regarding museum events promptly and on a regular basis

  • Familiarize themselves with museum rental guidelines and regulations

  • Greets renters in a friendly and positive manner, orients and interact with renters, caterers, guests, and third-party vendors

  • Assures the safety and care of the art on display, venues, renters, and guests.

  • Accurately performs opening/closing functions for the museum, Jamison-Brown House, and pavilions.

  • Deciphers event floor plans, contracts, and rental agreements 

  • Follows emergency and safety procedures, ensuring the safety and care of all renters and their guests

  • Efficiently facilitates checkout procedures including instructing renters and caterers on cleaning and breakdown expectations and performing a walk-through with renters at the end of every event

Qualifications:

  • High school diploma or equivalent.

  • Minimum of one year customer service experience.

  • Must have excellent customer service skills and be able to communicate in a courteous and professional manner

  • Ability to work in a team environment with minimal supervision.

Days/Hours:

  • This is an on call, part-time position. Must be available to work nights and weekends.
    Starting pay: $16.50 per hour.

To Apply:

  • Send cover letter, resume, and salary requirements to:

    MER Search (Events)
    Triton Museum of Art
    1505 Warburton Avenue
    Santa Clara, CA 95050


    E-mail: cdelacruz@tritonmuseum.org